Those UPS,FEDEX, USPS, and Amazon delivery guys work very hard every day, often for much longer than 8 hours to meet a quota. Give them some credit. This minor incident is being blown way out of proportion in my opinion.
Hear hear. They do a great job IMO, especially around here. In hundreds of audio transactions I’ve never seen any shipment (coming from or going to me) take damage as long as it was packed they way it SHOULD be.
Past proper packing, it’s not worthwhile to fixate or obsess about this stuff. You can go down a lot of OCD paths worrying about (say) large-ish solder-mounted capacitors in amps, air mounted parts in P2P, the fine grid wires & filaments rattling around in vacuum tubes (often tubes have some loose glass or mica debris that makes a nice rattle). Or how about components that ship with tubes in their sockets? That’s more far likely to get knocked out than a cartridge wire, and I’m still yet to see a problem with tube components shipped this way. I’ve never worried about a cartridge being dropped because (when packed properly) that’s not what kills them. It’s a waste of the carrier’s time to file a claim here.