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Another Fedex problem...

Just wanting to point out a problem I am having with Fedex as a potential warning and to see if anyone else is having this situation come up.

The last 4 packages I have had delivered to me by a vender via Fedex have NOT come to my home. In fact, only once did the delivery driver leave a notice on my door? It seems Fedex drivers like to skip your house and take the package to a designated drop off point. In my case, that is a Walgreens store that is totally inept and uneducated as to how to organize these packages.

In the last 2 instances, I have had to change my address to a drop off point (I have chosen) to avoid having the package sent back to the original sender. I asked a driver I had seen do this ...and he gave a very evasive answer.

Is anyone else having this problem?

128x1282psyop
coralkong's avatar
coralkong
595 posts
 

I prefer FedEx to the other available shippers. UPS is second, then DHL... I avoid the USPS like the plague.

decooney
1,905 posts
 

I’d also venture to guess too that It’s a local issue. If you really want to know, its best to drive to your local FedEx hub and talk to the hub leader directly. Tell them you want a 3-way conversation with the driver to discuss. If in doubt, sometimes I will login and re-route the package to a real FedEx Office for pickup - the day it leaves the original sender’s pickup site. I do this for all valuable packages.  

These issues can happen with FedEx, UPS, DHL too depending on your local drivers or concerns they might have at your particular drop-off location. I found out once a driver did not feel comfortable dropping a package over my gate, worth checking why if this keeps happening to you. May be more to the story...Best of Luck.

tonydennison's avatar
tonydennison
382 posts
 

@2psyop

Sounds like GROUND FedEx. Ground and Express are two different compainies merging and it is destroying FedEx Expresses name brand. 

carlsbad2's avatar
carlsbad2
1,379 posts
 

Got 2 fedex ground packages yesterday. Fast and easy no problems.

 

2psyop's avatar
2psyop OP
1,503 posts
 

Thanks for the suggestions. I will contact Fedex and also take the advice to select my own preferred Fedex drop off location, which I have had to do anyway.

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