Caring for a loved one, on vacation, out of the country, none of these are excuses for going silent on a responsibility. Everyone is tethered to their phones, so a quick response to let you know what’s going on should in most cases be expected.
Seller Unresponsive after payment.
Hi,
I just bought a DAC https://www.audiogon.com/listings/lisb6ae1-space-tech-laboratory-da-512dsd-2-da-converters?show_listing=true from @madavid0 last Sept.14 and have paid through Paypal once I commited the buy option of the listing. He only responded once after one week of no communication and said item will be ship that week because he said he was out of town. I understood that and it is almost two weeks after and no replies on my messages.
How do I go about it? And what kind of feedback do I give for other potential buyers to be aware of what kind of a seller he is.
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- 35 posts total
I had a Discogs seller who sent me the wrong thing after letting a week elapse after payment to even ship the CD. A week later, nothing. A week later, nothing. At this point, At this point, I just left negative feedback. The seller got back to me then 🤣 This behavior only reinforced my sense that negative feedback was fair. |
You have been MORE than patient. Contact PayPal at once and file a claim and have the transaction reversed and your payment method credited. You COULD ( as a gesture of great kindness) contact the seller ONE FINAL time and let him know that if you do not receive a FEDEX tracking number within one business day in your inbox you will A) Contact PayPal and B) Leave extremely negative feedback. Depends on how badly you want the item. There is no excuse for this. If he responds with expediting your item at his expense I would STILL leave enegative feedback but only after you receive the item . |
As @mbarrett635 shared I would have a little more patience, with him being out of the country he's probably experiencing inevitable delays getting anything done. You have up to 6 months for a PayPal claim and the absence of a tracking number proves you did not receive it. If you are too worried then initiate a dispute to get the refund process started. He has a fairly extensive posting history here and reading some of that might alleviate or increase some anxiety once you get a feel of who he is. Good luck! |
Being out your money and the item you purchased is not a good feeling. I recently went through a similar experience but in my case the item purchased was defective. It doesn’t hurt to file a claim. It can always be canceled. You’re certainly justified in doing so. Same for negative feedback. Hopefully everything works out for you. Once it does you’ll have a different perspective on things so sometimes a little patience can be a virtue |
- 35 posts total