Innuos Sense cannot connect to Qobuz

Hi guys,

Has anyone else experienced problems connecting to Qobuz via the Innuos Sense App today. It was fine yesterday, but I can't connect at all.

I've tried login out of Qobuz via Sense. I've changed my Qobuz password via the Qobuz site.

When I click with Sense to Login to Qobuz, Sense doesn't produce a login pop-up, it just redirects to main Sense page.

Anyone have any thoughts, or experienced the same?

painter2410-27-2023 11:45am

painter24 OP Details Discussions Posts This discussion Message User 314 posts 10-27-2023 at 03:55pm Copy Comment URL Report Comment Edit Delete Yep, just tried reverting back to Sense, but still no login pop-up for Qobuz
baylinor Details Discussions Posts This discussion Message User 1,492 posts 10-28-2023 at 12:56pm Copy Comment URL Report Comment Edit Delete Innuos ZENith mk3 with Qobuz here. No roon. Sense only. No connection issues for multiple hours of listening yesterday.
baylinor Details Discussions Posts This discussion Message User 1,492 posts 10-28-2023 at 01:02pm Copy Comment URL Report Comment Edit Delete FYI, there was a very recent upgrade to fix the bugs of the latest upgrade.
painter24 OP Details Discussions Posts This discussion Message User 314 posts 11-02-2023 at 06:56pm Copy Comment URL Report Comment Edit Delete Update: I still couldn't get in to Qobuz via Sense but emailed Innuos Support yesterday afternoon, and received a reply this afternoon. The solution was to find my Zen Mini interface on my home network, via web address, then try and login to Qobuz via web. Anyway, worked perfectly. I feel a bit stupid that I didn't think of this myself; a bit of a Homer Simpson moment DOH! But, apart from that, great customer support from Innuos 👍