So, it’s amazing as I found this old thread to read about the poor customer service and that it still exists.
A day ago, I contacted them (Goertz-Bridgeport Magnetics). I talked (transferred) to 3 different people (who did not speak very good English) and not one of them knew anything about the Zobel Networks that they sell.
Hard to believe after all these years, they are still as inept.
ozzy