Best and Worst customer service?

Best I've experienced was by Vlad B of Audio Mirror.

Never had a bad experience, although once while inquiring about service I needed on one of my pieces I spoke with a  connection to well known and respected repair guy and was told my gear was not high-end enough to bother him with it. Not bad service, but instantly deflated my audio ego. Ouch!

Gmosley:  Just curious how you made out, e.g. whether ultimately they (VTL) agreed to service the unit or whether you had to have it done locally.  That’s still no excuse for the gyrations you had to go thru but a refusal to service the item is really, really bad in my opinion.  

Tascam is the WORST I have ever experienced.

ozzy

ZU Audio is the BEST that I have ever experienced.