chipped off piece off the cabinet can be easily fixed with wood epoxy. I've done that many times with zero to miniscule visibility of repair. That's a lot easier for me than go litigation or financial war with outlanders that sent you these speakers. To hold repair together, you will need a rubber ribbon loop around the entire speaker cabinet. Rubber ribbon you can probably get at pharmacies. That will ensure minimal and invisible gap. Make sure to wipe off all excessive liquids. If you are ready for such "surgery", you can post pictures just in case so advise would be more precise on how to safely put it together.