2. amps-preamps
  3. 189036-127409

Anthem Customer Service

Very disappointed with Anthem customer service. Long time customer and a working television, film and music producer.

No phone support and email correspondence is just pitiful. Took me half a dozen emails to answer a simple question about the correct ARC microphone to use with one of their amps. And it took a supervisor, and even then very incomplete answer. My follow up emails and concerns completely ignored. 

128x128fyvolent
mcroth
80 posts
 

Head over to avsforum.com for all the Anthem support one needs.

sunshdw's avatar
sunshdw
239 posts
 

(905) 564-1994

Amazing what a 5second google search will do

larsman's avatar
larsman
1,753 posts
 

I could be mistaken, but my guess is that for every dissatisfied person who posts negatively about something, there are many, many times more satisfied people who don't bother posting.... 

Post removed 
fyvolent's avatar
fyvolent OP
3 posts
 

Hey Larsman.  5 Second Google Search: Tell me the Anthem ARC microphone model number that comes with the MDX-16.  Now tell me which other ARC microphones are compatible with the MDX-16. It took a long series of emails with customer support with ANTHEM for them to give me the right answer.  And it took a supervisor. 

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