I've personally experienced nothing but professionalism and good service from Vera-Fi.
Every business has the occasional disruption due to weather and other shipping issues. The UPS strike around the early 2000s was very painful for my small business and resulted in several very angry customers and, perhaps these days, a nasty forum thread.
Their Swiss Digital Fuse Box has been the most effective for the money audio accessory I've tried in the last forty years. As soon as I can afford it, I plan to upgrade a few critical components in my recording/production studio where it's a lot easier to hear the benefits of fine tuning devices like this. We have some big semi-modular, other types of synthesizers/keyboards and other sound design tools along with all the other stuff one would find in a small production studio. Upgrading power supplies, providing clean AC (we use Puritan PSM156 units in all three studios) and performing tweaks otherwise reserved for the consumer audio market, have resulted in often surprisingly good results. Not sure if anyone else in the industry has figured this out yet, including Hans Zimmer, someone my sons and I hold in the highest regard. I'd love to get my hands on his production studio or just hang out.
