PSVANE Discussion & Impressions Thread

@audioquest4life 

We are very sorry for the unpleasant experience! We take your feedback very seriously and have immediately reported the issues to our internal team for review.
We also want to assure you that our products are fully tested before leaving the factory, including parameter and noise tests.

@alightronics

I just wanted to come back and say that after a lot of stressful “on me” trying to return the faulty Psvane Acme 845 tubes, due to me not knowing with whom I was corresponding with for the return, not being able to communicate directly with GD-Audio Parts who utilize AliExpress to sell their tubes, etc and not fully trusting if I’d actually receive the refund as promised; I’m very happy to say that I have been fully refunded 👍

So, my question for you is this….

Is it safe for me to buy Psavne 845 Acme tubes from any seller via Aliexpress?

There is a selling store by the name of JUEQIZHE
Vacuum tube brand export store that is utilizing Aliexpress that claims they offer a 90 day free return window if I am not happy with the tubes for any reason and a 24 month warranty at a reasonable price.

Should I feel safe purchasing from them????

Will I get refunded if the arrive defected???

I don’t trust Amazon shipping fragile tubes in bags, and their price is much more expensive.

I look forward to your thoughts and response.

Best wishes,

Don

Here is comparison of the Horizon CV181/6SN7:

https://www.youtube.com/watch?v=tpEd-VB-_8A

@alightronics 

So, my question for you is this….

Is it safe for me to buy Psavne 845 Acme tubes from any seller via Aliexpress?

There is a selling store by the name of JUEQIZHE Vacuum tube brand export store that is utilizing AliExpress that claims they offer a 90 day free return window if I am not happy with the tubes for any reason and a 24 month warranty at a reasonable price.

Should I feel safe purchasing from them????

Will I get refunded if the arrive defected???

I don’t trust Amazon shipping fragile tubes in bags, and their price is much more expensive.

I look forward to your thoughts and response.

Best wishes,

Don

@no_regrets 

I’m really glad to hear that you were able to get a refund from the seller. If you’re not considering purchasing through Amazon, you can also buy our ACME series products directly via our official email (psvaneusa@gmail.com).

Lastly, regarding the packaging issues with Amazon, we are equally shocked that our products might be treated this way. We are currently in serious discussions with Amazon about this matter.