PSVANE Discussion & Impressions Thread


Hi everyone,

We are the official PSVANE team, and we are thrilled to announce the release of our latest Horizon series vacuum tubes. This discussion thread is dedicated to engaging with you and addressing any questions you might have about PSVANE vacuum tubes.

With 16 years of experience in the tube sector, our team is empowered by many seasoned experts. We invite everyone to join in sharing, communicating, and discussing any questions and knowledge about vacuum tubes here.

128x128alightronics

@alightronics

I just wanted to come back and say that after a lot of stressful “on me” trying to return the faulty Psvane Acme 845 tubes, due to me not knowing with whom I was corresponding with for the return, not being able to communicate directly with GD-Audio Parts who utilize AliExpress to sell their tubes, etc and not fully trusting if I’d actually receive the refund as promised; I’m very happy to say that I have been fully refunded 👍

So, my question for you is this….

Is it safe for me to buy Psavne 845 Acme tubes from any seller via Aliexpress?

There is a selling store by the name of JUEQIZHE
Vacuum tube brand export store that is utilizing Aliexpress that claims they offer a 90 day free return window if I am not happy with the tubes for any reason and a 24 month warranty at a reasonable price.

Should I feel safe purchasing from them????

Will I get refunded if the arrive defected???

I don’t trust Amazon shipping fragile tubes in bags, and their price is much more expensive.

I look forward to your thoughts and response.

Best wishes,

Don

 

@alightronics 

So, my question for you is this….

Is it safe for me to buy Psavne 845 Acme tubes from any seller via Aliexpress?

There is a selling store by the name of JUEQIZHE Vacuum tube brand export store that is utilizing AliExpress that claims they offer a 90 day free return window if I am not happy with the tubes for any reason and a 24 month warranty at a reasonable price.

Should I feel safe purchasing from them????

Will I get refunded if the arrive defected???

I don’t trust Amazon shipping fragile tubes in bags, and their price is much more expensive.

I look forward to your thoughts and response.

Best wishes,

Don

@no_regrets 

I’m really glad to hear that you were able to get a refund from the seller. If you’re not considering purchasing through Amazon, you can also buy our ACME series products directly via our official email (psvaneusa@gmail.com).

Lastly, regarding the packaging issues with Amazon, we are equally shocked that our products might be treated this way. We are currently in serious discussions with Amazon about this matter.

@alightronics 

Thank you for your reply!

Yes, I am very thankful that I received my refund as well.  Ultimately, I wish the tubes wouldn't have been faulty and that I could still be enjoying them, but I certainly understand that things can happen via shipment.

If I were to order directly thru official email that you have provided, do you offer a 90 day free return window and a 24 month warranty on your Acme 845 tubes?

Best wishes to you,

Don