PSVANE Discussion & Impressions Thread

@alightronics 

So, my question for you is this….

Is it safe for me to buy Psavne 845 Acme tubes from any seller via Aliexpress?

There is a selling store by the name of JUEQIZHE Vacuum tube brand export store that is utilizing AliExpress that claims they offer a 90 day free return window if I am not happy with the tubes for any reason and a 24 month warranty at a reasonable price.

Should I feel safe purchasing from them????

Will I get refunded if the arrive defected???

I don’t trust Amazon shipping fragile tubes in bags, and their price is much more expensive.

I look forward to your thoughts and response.

Best wishes,

Don

@no_regrets 

I’m really glad to hear that you were able to get a refund from the seller. If you’re not considering purchasing through Amazon, you can also buy our ACME series products directly via our official email (psvaneusa@gmail.com).

Lastly, regarding the packaging issues with Amazon, we are equally shocked that our products might be treated this way. We are currently in serious discussions with Amazon about this matter.

@alightronics 

Thank you for your reply!

Yes, I am very thankful that I received my refund as well.  Ultimately, I wish the tubes wouldn't have been faulty and that I could still be enjoying them, but I certainly understand that things can happen via shipment.

If I were to order directly thru official email that you have provided, do you offer a 90 day free return window and a 24 month warranty on your Acme 845 tubes?

Best wishes to you,

Don

Just bought 2 matched pairs of the Psvane ACME 845 yesterday.i had 1 tube from my original 2 matched pair burn out recently.cant wait to get them . They are great tubes.

@no_regrets 

Hello Don,

Since we ship directly from China, we are unable to offer a 90-day free return window. However, we can certainly provide you with a 24-month warranty.

Best regards