Hopefully Bryston has upgraded their streaming support since those unhappy days. The best support is the one that you never need to call
The BDP-3 has beeen EOL. They merged the Technology with their DAC for an integrated streamer/DAC (BDA 3.14). You can still buy the standalone DAC.
I have been toying withe the idea of getting rid of my current standalone DAC and BDP pi for the 3.14. Allowing me to stream directly to the DAC from The ROONS server.