Dealers of High End Equipment


What do you expect from a 30 year relationship with a Dealer ? 
Discount's, Setup Charges, Tech Support, Return Policy, Return set up charges..etc   
 

 

 

 

 

stevizzy

Honesty, integrity, heads up on equipment I might be interested in, reasonable prices without asking… that can be easy trade in or some discount. Free installation and support.

 

I have been lucky enough to have twenty year relationships with three dealers. In general we became friends. I know if a piece of my equipment failed (out of warrantee he would come by and drop off a loaner and ship off the problem unit (to be repaired at my cost). 

I don't really expect much. Dealers aren't making too much money from me. If I buy a really expensive item, I'd expect a little service. Maybe load the truck for me or make a home delivery.

We have a fairly new hifi store in my city and the owner couldn't be nicer---he has loaned me accessories and components to audition at home and has given me generous discounts on items I've purchased. Years ago we had a couple of decent stores but they went out of business. So grateful to have this new store.