Roon isn't stable and they edit their forum to hide it
I just had to post this somewhere, and their moderators won't allow it on the Roon forum. Just so people know, it is not an open forum when it comes to comments about Roon or its stability.
Their moderators edit and delete posts. It can get a little Orwellian.
There are users that have identified severe resource leaks or situations where the Roon software pegs a single core in a CPU until Roon has to restart, causing drop-outs in audio as well as very slow responsiveness.
The moderators must all be severe fanboys.
Take it for what it's worth. I just want potential users to understand they may not get the most complete picture by reviewing the Roon forum. And sure, I understand that moderators moderate. When you're a hammer everything looks like a nail.
I use rips from Synology NAS, streams from both Tidal and Qobuz, Roon radio stations, have library along line so 12k albums and never have issues. Again, I suspect OP has some kind of OS issues causing conflict.
@jji666 Curious as to whether you using analyzers in Roon setup? These may take up much processor resources. I go along with Taiko suggestions and turn both analyzers off, minimally try them throttled. |
I have cores on both Windows 10 and Ubuntu Server. All Roon cores are dedicated and run nothing else material. Thanks I am trying throttled. We’ll see if that helps. It does bring up another point about the Roon software, however, which is that its error messages are generally not helpful in troubleshooting. One message I see when Roon is having this problem is "media is loading slowly" - well it may be loading slowly because a Roon process is killing the software’s responsiveness - i.e. it is a local file on a HDD in the server. How could it be loading slowly other than because Roon is killing itself? I honestly think that library composition and use of various things like Roon Tags has a lot to do with this. That would explain why problems follow from server to server. Roon should deal better with unidentified albums, for example. |
Roon support: 1) post your problem on forum 2) 4 days later they ask you to reboot it. When I do and problem not fixed you post that . 3) 6 days later they then offer another very basic suggestion It's a nightmare...I learned after years of this the folks at Roon who really know the product are not the ones you get to interact with initially. Getting to them can take weeks....and Room is something we pay for It's a rip off. |
I have been a ROON Lifer even before the product was released, so maybe 10 years now. A few things I have learned. 1) If you are updating the software and things are not running as expected, then reboot the ROON Core. This has become less of an issue, and I cannot remmber the last time I rebooted. 2) If you are running hi-res streams then make sure you have enough bandwidth. At one time I have my ROON core on the wrong side of my PowerLine adapter part of my home network. Playing hi-res resulted in intermittent drops. I moved the Core to the Ethernet side of my home network and that solved the hi-res issues for me. 3) I am using a cheap $500 DELL PC to run my Core. At one time I had 3 zones, Grouped some for DAC evaluations. I occasionally ran hi-res and I also had CONVOLUTION filters running inside the CORE. This is all heavy data processing. It worked fine with the cheap computer. ROON software is genius level audio code. However, it is code, and code evolves sometimes with glitches. BTW - if anyone needs to use a BALANCE control for their system. Try ROON's and compare with an analog solution, such as a preamp. ROON's is spectacular. |
