Think the more important point...if you had an issue or problem how was the brand customer service, the rep, the local vender/dealer, is the brand still around...during the warranty period and after? My experience with VPI = excellent! They back their gear and worked with me.
Reliability - what’s your experience been?
I’ve been into high fi since the 1970’s. Fortunately, equipment breakdown has been few and far between.
As best as I can recall, I needed the following repairs:
1- new motor on a Thorens turntable (noisy motor)
2- Repair of an Aiwa tape deck (noisy channel)
3- Bryston amp (broken power switch)
4- Proceed amp (would not turn on)
5- CAL cd player (noisy channel)
6- Bricasti dac (no sound- just static)
7- Simaudio cd player (failed transport)
8- Pass integrated amp (intermittent noise)
not bad for almost 50 years experience. How has your experience been?
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@immatthewj ... I’ve never owned Bose speakers. Perhaps you’re reminiscing about your own experience with that revered brand. |
In 40 plus years I only had one item fail. It was a used Plinius SA250 power amp. The dealer who sold it called Plinius. Even though the amp was long out of warranty, Plinius had it serviced and repaired locally. I eventually sold the amp for twice what I paid for it. It was a behemoth 125 pound beast. But never once had a product fail again. Counting my blessings! |
My first quality component,.a Creek integrated, promptly went down entirely due to a faulty headphone output. Repair handled smoothly under warranty with a domestic shop. Very pleased with that service and the unit has been rock solid ever since. I wouldn't hesitate to buy another Creek amp or other UK gear, but likely from a US based authorized dealer for piece of mind. |
I've got a bunch of stuff here that needs repairing, most of it tube. My worst experience was lending a local audio club member a pair of beautiful Cary Audio V12R monoblocks and having them returned to me with one side not working. It needed a new power TX - $900 plus shipping. Apparently, even though the tubes were well used, he decided to set the amps up in his basement system and leave them running overnight to 'warm them up'. Some spurious popping noises were heard but the amps were not turned off. Always pains me to think back to being on the receiving end of someone's foolishness.
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