@yakbob
Tom will continue selling mainly to Brits and Europeans, who know him better than American audiophiles, especially those "audiophiles" who’ve only been into audio since 2001. Tom’s been around twice that. So, that side of the pond, from the feedback I’ve gotten, aren’t placing much stock in the video. One response was "Americans! Can’t live without tearing someone down online these days."
Tom will continue to sell on that side of the pond for another 20 years, and I doubt he’ll lose business, for the same reason as always: Loyalty. Europeans’ loyalties don’t fade, even after decades, as my British boyfriend reminded me once. Here? People here watch one video and suddenly they resemble the mob chasing Frankenstein (in his eponymous debut movie), even though they’ve never heard one of his units, or know one single thing bout the man, his ethics or his morality. Doesn't stop them from offering an opinion on something they know absolutely nothing about.
As an owner of a Groove and a MicroGroove, I’m wildly enthusiastic about my units, which I’ve owned for 25 years. The sonics matter to me. And his units’ sonic capabilities are fantastic.