I AM ROON YOU SHALL ALL BOW DOWN BEFORE ME!
Meh that sounded funnier in my head.
Who is Roon?
This is an organization that has developed software that consists of a Interface overlay to keep track of Music from streaming services. And create narratives about tons of albums. It’s amazing in all that it does. I have a lifetime membership.
They have a forum that provides assistance from others including all kinds of technical service which is really challenging to deal with should you have problems. They don’t offer phone service.
my question is is this some operation that operates out of someone’s basement? Do they employ thousands of people? Is it a nonprofit organization? Are they doing well financially? Is there a Mr. Roon?
Who are these people that have coordinated this service. Does anybody know anything about this organization?
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The ability to access a folder from a Microsoft desktop with roon and dealing with the folders within the nucleus that serves as the host for roon software is challenging and if you have problems god help you. You can launch a question into the forum and the answers are all over the place and extremely technical. My questions were fairly basic yet it was so convoluted and awful experience. The organizational aspects of roon when accessing folders leaves a lot to be desired. Organization of albums is not very good as it just presents them all and you have to scroll through hundreds of albums to find what you’re looking for. Would be nice if they developed a system that could easily be used to organize things. Fortunately the underlying software for roon is old and I think it’s challenging to Bring it to the modern ages. If anyone needs to use this who is handicapped and uses voice control the app is not set up properly to accommodate Apple features for voice control. apps that are available on iPad generally conform to the standards of Apple but for some reason roon could care less. And yes they do not offer customer service phone number and this further frustrates the experience if you have problems. The forum Interface they offer is archaic and challenging to deal with as well the people they have involved with it are responsive but you have no idea who’s responding if they are from roon or from who knows where. |
I've found good info on Roon forums, albeit about subjects that were not directly Roon-related (since I have no use for Roon). Folks there tend to be helpful and often quite competent.
From what I was able to discern during my limited exposure, you are better off talking to folks who are not from Roon.
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@devinplombier it did cross my mind that you might have been sarcastic. Unfortunately it’s tough sometimes to make that clear. Sorry about that! |
- 51 posts total