Who is Roon?

@jastralfu

Roon is not open source / free, therefore it is superior.

This is a false statement. Plenty of open source software that is just performant and reliable as any proprietary software.

 

sorry I have nothing to add about Roon as I don’t use it.

Sarcasm sometimes goes undetected but let the record show that I am a big fan of open source software, and that I use and support it whenever possible. I don’t use Roon either, and I won’t until the day I see an escadron of pigs perform daring aerial maneuvers outside my window.

When I think Roon, I think Bugs Bunny:  "What a Maroon!"

I AM ROON YOU SHALL ALL BOW DOWN BEFORE ME!

Meh that sounded funnier in my head.

The ability to access a folder from a Microsoft desktop with roon and dealing with the folders within the nucleus that serves as the host for roon software is challenging and if you have problems god help you. You can launch a question into the forum and the answers are all over the place and extremely technical. My questions were fairly basic yet it was so convoluted and awful experience. The organizational aspects of roon when accessing folders leaves a lot to be desired.

Organization of albums is not very good as it just presents them all and you have to scroll through hundreds of albums to find what you’re looking for. Would be nice if they developed a system that could easily be used to organize things. Fortunately the underlying software for roon is old and I think it’s challenging to Bring it to the modern ages. If anyone needs to use this who is handicapped and uses voice control the app is not set up properly to accommodate Apple features for voice control. apps that are available on iPad generally conform to the standards of Apple but for some reason roon could care less.

And yes they do not offer customer service phone number and this further frustrates the experience if you have problems. The forum Interface they offer is archaic and challenging to deal with as well the people they have involved with it are responsive but you have no idea who’s responding if they are from roon or from who knows where.

I've found good info on Roon forums, albeit about subjects that were not directly Roon-related (since I have no use for Roon). Folks there tend to be helpful and often quite competent.

you have no idea who’s responding if they are from roon or from who knows where

From what I was able to discern during my limited exposure, you are better off talking to folks who are not from Roon.