Summitav - I puchased a subwoofer from them and it arrived in a factory sealed box, but did have an issue. It cost me the shipping to send it back, but they replaced it with another new one after they confirmed the issue. I talked to the same person more than once on the tech line and he actually remembered our previous conversation. I'm not saying that they are without problems, just one persons experience.
You may also want to read their warrantee policy, since they are not authorized and if the manufacturer knows where it was purchased you will have no warrantee.
Just making sure you know what you are buying or not buying.
They tell you this on their site.