Micromega MyDac and Windows XP


My new MyDac is a big improvement over my existing DACS: Logitech Touch, Quad Elite CDP, and Audioquest Dragonfly.

MyDac needs a driver to stream 192/24 files from PCs. I can't install it on my older Windows XP PC. Micromega's site doesn't have any compatibility information. Does anyone know the answer or have any suggestions?

Thanks.
ganiardr
So, let me get this straight...you call the Micromega a "big improvement" but you cannot install it?

Get a Mac and all your probs will be solved.
During installation of the driver, you are asked to disconnect and reconnect the DAC. This is where the program seems to fail.
When you reached that point, before disconnecting the DAC did you check to see if there was a "safely remove hardware" icon in the systray area (at the lower right of the screen), and if so, if an entry corresponding to the DAC appeared when you clicked on that icon? If there was, that entry should have been clicked before disconnecting the DAC.

Also, the instructions here refer to connecting the DAC when prompted during the installation process, not to disconnecting it and then reconnecting it. Sometimes driver software has to be installed before Windows "sees" the associated hardware. Try uninstalling the DAC in Device Manager, then shutting down the computer, rebooting with the DAC disconnected, then re-doing the driver installation with the DAC only being connected after the prompt to connect it appears.

Regards,
-- Al
Thanks for the suggestions. I have tried most but will start again from scratch. BTW, the same driver install issue occurs with Windows 7 on my laptop. Will report back.
Uninstall and reinstall fails. The actual dialogue box within the installer says to 'remove, reinstall and turn on the device you wish to install.' Anyway, I tried it both ways to no avail. Next step is talking to the U.S. Distributor.