Vinh Vu of Gingko Audio here.
I would use the level on the platter. If you have different readings on different places on the platter then you have a warped or uneven platter. The arm is mounted on the plinth on the Scout/Scoutmaster so the reading on the plinth and the platter should be the same otherwise your spindle and platter are not true.
You can also experiment with different balls in different positions to balance the load. More balls will make the suspension stiffer and result in a more punchy, dynamic sound. Fewer balls means a softer suspension and a fuller sound.
Have fun with it.
Vinh Vu
PS. By the way, some customers have asked us about the fact that the motor acrylic plate of the Cloud 9 would raise the motor and cause the belt to ride low on the platter. We provide the plate for older Scout/Scoutmaster that have shorter rubber feet. The newer models have taller rubber feet so you need not use the plate. Just put the motor on the shelf. We have reflect this in our current Cloud 9 manual.
I would use the level on the platter. If you have different readings on different places on the platter then you have a warped or uneven platter. The arm is mounted on the plinth on the Scout/Scoutmaster so the reading on the plinth and the platter should be the same otherwise your spindle and platter are not true.
You can also experiment with different balls in different positions to balance the load. More balls will make the suspension stiffer and result in a more punchy, dynamic sound. Fewer balls means a softer suspension and a fuller sound.
Have fun with it.
Vinh Vu
PS. By the way, some customers have asked us about the fact that the motor acrylic plate of the Cloud 9 would raise the motor and cause the belt to ride low on the platter. We provide the plate for older Scout/Scoutmaster that have shorter rubber feet. The newer models have taller rubber feet so you need not use the plate. Just put the motor on the shelf. We have reflect this in our current Cloud 9 manual.