After about 12 years of owning VPI Gear, I have never gotten the chance to speak personally with Harry W. As folks say, he may very well be the nicest guy in the world, this I don't know? It is almost akin to trying get Shaolin Kung Fu lessons from the Grandmaster himself, when all you are is a Green Sash. It's like he cannot be bothered by such "trivia, and insignificance".
All I know, is when I get a woman on the phone there, it's like hitting a brick wall, and this shouldn't be. If it is Sheila, then maybe they should hire somebody who possesses some better people skills.
One shouldn't have to be wearing "The secret Decoder Ring" to get past this snafu, and get somebody who can help you with real tech advice (Mike) or know what current inventory is (Mike again)
Mike's a sweetheart, I cannot say enough good about him, and I'm sure both the Weisfields are great people as well, as I have been kindly taken care of in the past by these folks.
I do get the impression somewhat, they have somehow gotten too big for thier britches (and I could be very wrong about this assumption), but I am wise enough to as well understand, that we all have our bad days, and perhaps the times I've called was not a good time?
VPI always has made very good products, at what I feel were reasonable prices. Sure, they could've been better IMO in some areas, and a company such as this should not appear strained, or wore thin, due to lack of "heads" in a company.
I laugh sometimes, when a certain company of "one" claims "We this, and We that", when there is no "We", it's a one man Army! lol Mark
