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Lyra Titan: Stylus broken during shipping

Analog friends; I've a question.

I purchased a Titan i for the second arm on my tt. It's a dealer demo cartridge described as "best condition".

This one arrived yesterday:

http://i41.tinypic.com/1z39o3l.jpg

Did anyone of you ever had a damage like this on transport? The cartridge was very well packed in original box with stylus guard. Btw. it was impossible to find the broken stylus in the box.

Thanks for sharing your experiences,
Marco
heradot
syntax's avatar
syntax
2,193 posts
 
I think, you got betrayed
heradot OP
30 posts
 
Thanks for your answers. Looking foreward to his statement when Business reopens tomorrow.
lespier
68 posts
 
Did it come from overseas? In that case it's possible that someone in customs may have opened the package for inspection.
Ag insider logo xs@2x
unoear
141 posts
 
If from overseas, maybe if was inspected by an Audiophie and he thanks you...;-).
sbrown
148 posts
 
Way back when, I bought a Lyra Clavis as a dealer demo. When I picked up the package, there was something rolling around in the box. I called the dealer and rolled the box so he could hear what I was before it was opened. The stylus gaurd had come loose in shipping and removed the cantilever from the cartridge. The dealer provided another cartridge to me at no cost. BTW, the cantilever wasn't anywhere to be found.

In your case, if the stylus gaurd was in place, I don't see how the cantilever could be missing.
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