Snapped off my cantilever

contact your dealer or the US Distributor Musical Surroundings. I bet Clearaudio will service it. If they don't let us all know. That would certainly be a show stopper for me to entertain hi-end clearaudio carts if they are unwilling to service their carts in the event of accidental breakage.

Soundsmith will do a great job, but the cartridge you get back is not going to be the same. If you like your cartridge as well as you say you do, have Clearaudio repair it.

Clearaudio is not a customer oriented brand, as they do not do trade ins at reasonable prices. Repair? Forget it as it is not cost effective for them. Hey, we live in a replace universe. Dare to be sensible. Buy a Shure 97 and see if the sound pleases you. At $50, it is a bargain and just may be worthwhile shortcut for now. Oh, by the way I have had a Clearaudio Victory H and I've compared the sound to the Shure. Close to equal, and $2000 less.

Call up your dealer. Mine is v1 and Clearaudio send me v2 for around $1500.

Regards,

Perhaps they do do retips/exchange.
http://www.elusivedisc.com/prodinfo.asp?number=CLECSTRAD

The way I read it, you can trade in your Stradivari for another... Re-Tip/Exchange:
Only $1,687.49!

Pretty expensive

As far as clearaudio not being a custiomer oriented brand, that's ridiculous. They stock parts for every turntable/arm they have ever manufactured. Many of their tables allow for upgrades when they come out.