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Snapped off my cantilever

Someone in my house snapped the cantilever off my Clearaudio Stradivari. I am so upset, it had about 200 hours on it and it sounded just wonderful. I think I am going to purchase another one if I can, but I am open to suggestions. Here is my system. Thanks in advance for your thoughts.

Bill

Audiomat Recital
Clearaudio Avantgarde TT with carbon satisfy arm
ASR Basis exclusive phono pre
Wilson Watt Puppy 6
AZ Absolute interconnects and speaker cable.
itsalldark
rockitman's avatar
rockitman
417 posts
 
contact your dealer or the US Distributor Musical Surroundings. I bet Clearaudio will service it. If they don't let us all know. That would certainly be a show stopper for me to entertain hi-end clearaudio carts if they are unwilling to service their carts in the event of accidental breakage.
stringreen's avatar
stringreen
6,500 posts
 
Soundsmith will do a great job, but the cartridge you get back is not going to be the same. If you like your cartridge as well as you say you do, have Clearaudio repair it.
buconero117
2,311 posts
 
Clearaudio is not a customer oriented brand, as they do not do trade ins at reasonable prices. Repair? Forget it as it is not cost effective for them. Hey, we live in a replace universe. Dare to be sensible. Buy a Shure 97 and see if the sound pleases you. At $50, it is a bargain and just may be worthwhile shortcut for now. Oh, by the way I have had a Clearaudio Victory H and I've compared the sound to the Shure. Close to equal, and $2000 less.
mesael
57 posts
 
Call up your dealer. Mine is v1 and Clearaudio send me v2 for around $1500.

Regards,
rockitman's avatar
rockitman
417 posts
 
Perhaps they do do retips/exchange.
http://www.elusivedisc.com/prodinfo.asp?number=CLECSTRAD

The way I read it, you can trade in your Stradivari for another... Re-Tip/Exchange:
Only $1,687.49!

Pretty expensive

As far as clearaudio not being a custiomer oriented brand, that's ridiculous. They stock parts for every turntable/arm they have ever manufactured. Many of their tables allow for upgrades when they come out.
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