Snapped off my cantilever


Someone in my house snapped the cantilever off my Clearaudio Stradivari. I am so upset, it had about 200 hours on it and it sounded just wonderful. I think I am going to purchase another one if I can, but I am open to suggestions. Here is my system. Thanks in advance for your thoughts.

Bill

Audiomat Recital
Clearaudio Avantgarde TT with carbon satisfy arm
ASR Basis exclusive phono pre
Wilson Watt Puppy 6
AZ Absolute interconnects and speaker cable.
itsalldark
Clearaudio is not a customer oriented brand, as they do not do trade ins at reasonable prices. Repair? Forget it as it is not cost effective for them. Hey, we live in a replace universe. Dare to be sensible. Buy a Shure 97 and see if the sound pleases you. At $50, it is a bargain and just may be worthwhile shortcut for now. Oh, by the way I have had a Clearaudio Victory H and I've compared the sound to the Shure. Close to equal, and $2000 less.
Call up your dealer. Mine is v1 and Clearaudio send me v2 for around $1500.

Regards,
Perhaps they do do retips/exchange.
http://www.elusivedisc.com/prodinfo.asp?number=CLECSTRAD

The way I read it, you can trade in your Stradivari for another... Re-Tip/Exchange:
Only $1,687.49!

Pretty expensive

As far as clearaudio not being a custiomer oriented brand, that's ridiculous. They stock parts for every turntable/arm they have ever manufactured. Many of their tables allow for upgrades when they come out.
"Someone in my house"

Oh, sure, "someone". I have a "someone" like that in my house, too. :o)
Talked with my dealer this morning and he told me that Clearaudio would give me 55% of the retail towards the purchase of a Stradivari V2 or anything else above that in the lineup! For me that s a nice deal since I purchased the original Stradivari at the end of the run at a discounted price. Might be an opportunity to move up to the de Vinci V2 at a price that doesn't sting quite so bad.