Snapped off my cantilever


Someone in my house snapped the cantilever off my Clearaudio Stradivari. I am so upset, it had about 200 hours on it and it sounded just wonderful. I think I am going to purchase another one if I can, but I am open to suggestions. Here is my system. Thanks in advance for your thoughts.

Bill

Audiomat Recital
Clearaudio Avantgarde TT with carbon satisfy arm
ASR Basis exclusive phono pre
Wilson Watt Puppy 6
AZ Absolute interconnects and speaker cable.
itsalldark
Call up your dealer. Mine is v1 and Clearaudio send me v2 for around $1500.

Regards,
Perhaps they do do retips/exchange.
http://www.elusivedisc.com/prodinfo.asp?number=CLECSTRAD

The way I read it, you can trade in your Stradivari for another... Re-Tip/Exchange:
Only $1,687.49!

Pretty expensive

As far as clearaudio not being a custiomer oriented brand, that's ridiculous. They stock parts for every turntable/arm they have ever manufactured. Many of their tables allow for upgrades when they come out.
"Someone in my house"

Oh, sure, "someone". I have a "someone" like that in my house, too. :o)
Talked with my dealer this morning and he told me that Clearaudio would give me 55% of the retail towards the purchase of a Stradivari V2 or anything else above that in the lineup! For me that s a nice deal since I purchased the original Stradivari at the end of the run at a discounted price. Might be an opportunity to move up to the de Vinci V2 at a price that doesn't sting quite so bad.
So that is the rule with Clearaudio cart trade in's...they give you 55% off the new one of the same model or higher model with the trade in ?
That sounds like a pretty good deal, unless the cart was practically new when you broke it. Get the De Vinci V2.