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Broken cantilever Need options...

Hello All,

I am a recently entrant to the dark side, I had suspected that I would be initiated at some point. Well, that point in time came last night. As I attempted to put the stylus guard on my Clearaudio Concerto, I heard a tiny snap. Yep, you guessed it, cantilever broke clean off. Can't find it anywhere in my berber carpeting.:tears:

Well, I chose to sleep it off rather than stew in it, and when I woke up this morning to research my options, I quickly learned that I just became a member of a very large and anything-but-exclusive club. I bought the cart used as part of a bundled package. So far, I understand my options to be as such:

1) Buy a new one ($2,750 MSRP);

2) Send to retailer for re-tipping. $1,500 option for online retailers that I've checked;

3) Send to retailer for trade-in. Haven't gotten a price yet, but I'm guessing that will be more than the re-tipping will cost;

4) Send to Soundsmith for re-tipping. Probably between $300-$450, but obviously not OEM;

5) Sell cartridge as is.

I'm open to any other suggestions. Dark side, indeed!
asindc
nandric's avatar
nandric
4,086 posts
 
'giving him (vd Hul)a call'? If he is his (vd Hul's)suster she may succeed. This guy has no idea what he is talking about. But he was obviously in the shop ,for which no one in Holland knows where it is, and observed just one kind of the cantilevers: the boron kind. Bravo!
tanathen78
25 posts
 
Actually , I downloaded the faq pdf recently from vdh's site where he answered quite a few questions, many having to do with broken cartridges. He also spoke of the material he prefers to use, boron being his first choice for cantilevers. As far as calling him goes, if "he" can't be reached "them" by extension ( as a company or dealer of vdh) would most certainly be implied. Pricing wasn't mentioned in the 120 or so question I did read; however thank you for taking the time out of your mundane life to waste mine though.
nandric's avatar
nandric
4,086 posts
 
There is this dogged illusion or myth that Van den Hul does
all the work by himself. At present he spend most of his
time in Ukraine were he is involved in aircraft industry.
Involved with his cable company. Nobody knows how
many people work in his cart-repair shop. Even we
in Holland can only approach his repair service via dealers.
But why should I pay for this added 'service' which is actually
a hatch and catch intermediary? BTW I have no idea if
he has a suster but only assume that if he had one
she would be probable in the position to give him a call.
BTW his own P&R about himself is impressive but when you
tell to have just one evening a week to mess with carts or that you just spend 6 months in Ukraine for this impressive contribution to their aircraft industry everyone can deduce how much time he can spend for the carts.
syntax's avatar
syntax
2,193 posts
 
It's a sign from God.
Go to No. 5
nandric's avatar
nandric
4,086 posts
 
Dear Syntax, There are infinitely many signs from God but
what is No.5?
More to discover