Synergistic New Tesla Line...Any comments?

Extremely disappointed with the people at Synergistic Research. I placed an order for a T3 UHC and T2 from a dealer and got a very good deal on them since I ordered a few SR cables from them before. Apparently the dealer has been having trouble with SR and was on the verge of dropping the line, but was told by SR they would honor my order. SR shipped out my order but had the shipment returned to them prior delivery, and said they are no longer honoring my order since he is no longer a dealer. Eliot pretty much told me there is nothing he could do about it, and the only thing I could do is go through another dealer to get this order. Of course these dealers will not be willing to discount since I've never dealt with them before. I tried and these dealers will not budge from MSRP.

I'm extremely disappointed, I was really looking forward to my order and looking forward to outfitting my system with full Tesla's. Now I'm not even sure if I want to purchase anymore SR's.

Yes, but I'm upset that SR told the dealer that they would honor this order. SR approved and signed the invoice, shipped out the cables, then took back their word and decided not to honor it. Just as it was about to be delivered, SR contacted UPS and had the shipment returned to them.

Yo2tup,

I wouldn't let a problem that a dealer is having with a manufacture impact my decision on a product and/or services I wanted to purchase. Having owned a business myself matters like this usually arrive when bills aren't being paid in a timely matter or not at all. I'm not saying that your dealer isn't paying his or her bills. For the record I wouldn't know that. Did SR tell you that they were going to honor the deal you had with your dealer? Or did you hear this from your dealer?

I received nothing but great service from the entire staff and crew at Synergistic Research. They are always willing to answer any questions, you are never made to feel as if you are being rushed of the phone. Ted, Elliott and Mike have always gone the extra yard when needed.

Don't get caught up in problems that already exist between any dealer and a manufacture it has nothing to do with you. I'm sure you and Synergistic Research can and/or will work this matter out so it's a win win for all parties involved.

But then again that's my opinion. Enjoy the music things will workout.