Shipping prices and buyers...


HAve people noticed a reluctance on the part of buyers to pay ACTUAL packaging and shipping prices after they have made a purchase? USPS is actually economical betwee NA countries, but people who demand undamaged goods, and quick delivery must know that we as hobbists want to assure that the buyer gets honest goods, and, the audiophile does not set the prices of shipping, Or double boxing, which some buyers insist on...
Comments....
Ag insider logo xs@2xivanj
Jeff, I can totally relate. That's why these days I'm less willing to bend on price, but double box at my expense. It gives me peace of mind knowing problems like you described are less likely.
Seller's beware- It's difficult finding parts/repairs for many items. Buyers purchase an item and use the parts for repair. There's a rash of false claims from buyers who swap parts out for their items and then claim the seller sent a faulty unit. Very difficult to prove. Good Luck to all sellers & buyers finding the trustworthy.
Jeff, Did you sell it through Audiogon? Did you file a formal dispute for arbitration on this site?

What I learned from that is to have the buyer agree to a statement that it arrives "as is" with no restitution/obligation from seller (only insurance claim)IF they do NOT agree to pay for adequate packaging and insurance.
What a pain in da keester! I guess we all look to buy from sellers that have feedback and transaction history. Maybe we should ask the same for buyers?
I hope that you get that worked out! What happened to resolve?
-aj
I have come to veiw shipping as this. I consider it my responsibility to get it there in one piece. If that means not bending on the price as much or to pay a little out of my own pocket for better packaging then I will. I will also not send something that isnt insured. We are only really talking pennies.

If it comes down to the buyer not wanting the product packed right to save a couple of dollars then I will not deal with him or I will pay for the extra shipping materials myself.

I have had many problems with ups and if it gets damaged the buyer is going to be upset no matter what they said. I feel that its a common headache thats easily avoided. Even if you have insurance. I dont want to put up with the fight over the claim. I just want a smooth transaction.
Packaging can be expensive. When I lived in a house with a garage, we could save all the popcorn and bubblewrap and outside boxes, but now I live in a condo and there is no place to store any packaging, so if I sell something, I am going to have to go down to mailboxes, etc and buy the boxes and popcorn. I expect that expense to be part of the price of the unit. The easiest way is to probably just build that into the selling cost and just discuss shipping with the buyer. I ALWAYS double box and no problems with damage so far......thoughts? -aj