Shipping prices and buyers...

Jeff, Did you sell it through Audiogon? Did you file a formal dispute for arbitration on this site?

What I learned from that is to have the buyer agree to a statement that it arrives "as is" with no restitution/obligation from seller (only insurance claim)IF they do NOT agree to pay for adequate packaging and insurance.
What a pain in da keester! I guess we all look to buy from sellers that have feedback and transaction history. Maybe we should ask the same for buyers?
I hope that you get that worked out! What happened to resolve?
-aj

I have come to veiw shipping as this. I consider it my responsibility to get it there in one piece. If that means not bending on the price as much or to pay a little out of my own pocket for better packaging then I will. I will also not send something that isnt insured. We are only really talking pennies.

If it comes down to the buyer not wanting the product packed right to save a couple of dollars then I will not deal with him or I will pay for the extra shipping materials myself.

I have had many problems with ups and if it gets damaged the buyer is going to be upset no matter what they said. I feel that its a common headache thats easily avoided. Even if you have insurance. I dont want to put up with the fight over the claim. I just want a smooth transaction.

Packaging can be expensive. When I lived in a house with a garage, we could save all the popcorn and bubblewrap and outside boxes, but now I live in a condo and there is no place to store any packaging, so if I sell something, I am going to have to go down to mailboxes, etc and buy the boxes and popcorn. I expect that expense to be part of the price of the unit. The easiest way is to probably just build that into the selling cost and just discuss shipping with the buyer. I ALWAYS double box and no problems with damage so far......thoughts? -aj

Perfectimage. Exactly!