Update. I received an email from Chris and will be boxing the arm up to send to him. Hopefully the culprit item will be identified and replaced. I did post a clarification about the 1/8" (wrong) platter deviation as soon as I caught it. I apologize for the error but it was an honest one, caught by me and corrected in this thread in just a few minutes after the original post. Whenever this project is wrapped up I will post to this thread the details of the process and more importantly my overall impressions of the performance of all the components that are being used as they work together.
I communicated directly with OL and the retailer of the arm and the cartridge being used a couple of months ago after sending detailed photos. Early on I had recommended that the arm and the armboard be sent to Chris for his evaluation. I'm relieved we are at this point. As painful as this process was (posting to this thread) for everyone, I believe it will be beneficial to all in the long run.
I communicated directly with OL and the retailer of the arm and the cartridge being used a couple of months ago after sending detailed photos. Early on I had recommended that the arm and the armboard be sent to Chris for his evaluation. I'm relieved we are at this point. As painful as this process was (posting to this thread) for everyone, I believe it will be beneficial to all in the long run.