used when promised new


I ordered .5m pair of Cardas Golden Reference interconnects from an Audiogoner We negotiated through email and came up with the price of $375 NEW. Well, I got the cables, timely, but they are not new. They are in absolutely fabulous condition, but they are definitely not new. They were also packaged poorly with no Cardas literature. No nothing. I emailed my disappointment, and have not gotton a response yet. This is going to be my first time giving a negative response on "feedback." Isn't this appropriate, even if amends are made. Am I being fair? Is there, really, any reason to hear an explanation? Even if he makes good $$wise, he still lied to me. I would appreciate feedback from you guys.
thanks in advance,
warren
128x128warrenh
Playing the devil's advocate (pun intended) he may have opened the Cardas package, tried them in his system for a very brief period, then schuffled them to the side with all of his other unused cables, and then months later when he decided to sell them, he remembered them as "new" because (in effect) he never used them. He then listed them quite honestly, sold them to you quite honestly, and then only when it was time to pack them did he discover that he had lost the Cardas literature. In the meantime, of course, he's been too busy (trying out all sorts of other cables) to send you a simple two line email to let you know that (line one) he searched the world over but could not find the original packaging and (line two) to offer profuse appologies for what you might objectively interpret as a misrepresentation. Otherwise he lied.
Unsound took the words right out of my keyboard. A neutral with a short explanation might suffice.
I'm with unsound on this. You might consider neutral feedback stating Cables arrived in excellent condition abut not new as promised. Or at least something of that nature. That way it provides the seller a heads up essentially telling him/her this is unacceptable as well as cautioning other potential buyers with out being harsh.

Although, I would assume any idiot would realize that new and used once or twice isn't the same. There are some people out there who lack the cognative ability to distinguish. A little case and point, How often do you see things listed as "new" (particulary on E-bay) and then later in the ad stating "only used once"? I beleive if you were to keep track the results would startle you.

Happy Listening,

Damon
I guess Jond would have no problem listing an item as new, but was really used! How would you feel if the shoe were on the other foot? If it's not NEW don't list it as such. Most of us are smart enough to know the difference. If this sort of deception is condoned it lets the whole website down and makes a joke out of the Audiogon grading system. That is my last word on this very dissappointing situation.
Warren, I wished you purchased my Golden Ref :-)
Did the ad or an email actually say they are new?