Sony is a lousy company. They are only interested in selling throw-away electronics for the massess. Anyone who is surprised that they dissatisfy the true enthusiast should only look to the last several decades of their marketing. They are like that fabled crow who sees his reflection in the stream and ends up dropping everything in his beak because he wanted what the other bird had.
No, let me tell you how I really feel. Why they think we need a new and improved Walkman or Clio every 3 months is beyond me. Their prices are outrageous, and you are buying into a host of incompatibilities and end-user parts problems.
Look to their music division when they had some of the best orchestras under their label, and you could see that they ruined that as well. In addition, their recordings from the golden-age of classical music are among the worst and the noisiest in the industry.
I bought a VAIO notebook from them about 2 years ago. I paid a little over $2000. The screen was crushed on a trip, so it is essentially unusable. A replacement screen is $800! A double-life battery is $500! A powercord is $150! If you lose their little proprietary connector so that it can plug into a projector, I couldn't even imagine what that would cost. I recently bought a dell notebook. Now I'm not going to say the quality or support of dell is better than sony, but at least it is 1/2 the price.
Rob