New thread about FedEX

not to rain on this parade, but are we at the point where we have to praise a shipper for doing what they are paid a pretty premium for? being shipped Fedex Express would imply that shipping wasnt cheap.

I had a hellacious 2 days dealing with UPS this weekend, and I finally asked their employee, "how about you do something that makes the customer happy for once?", needless to say, they made me jump through hoops due to an employee error which they could not correct, and they damaged one Monoblock after delivering the packages.

I sent some B&W Nautilus III's and took off the grills for better shipping. The UPS men destroyed them! thank God the recepient was a low key understanding guy. IT took three shipments to get this right, meanwhile two damaged sets of III's and a lengthy insurance claim, guess who probably will eat this one???

Why would anyone ship 2day air for a two hour difference. UPS or Fedex ground would have had it there the next day also. Waste of money in my opinion.

Are you guy's sitting down? A couple weeks ago I sent a power conditioner to a guy in Purto Rico USPS Priority from California. It arrived safely in two, yes I said two days. Now that's something for the record books.

I tempted fate and mailed the same guy another power conditioner two days ago. I wonder if he got it yet? I'll let you know if lightning strikes twice in the same place.

Went to FedEx to ship a package ground last week. The counterperson appeared to finish the transaction, gave me the total, and had my money in hand, and his computer went down. When it came up, the shipping cost went up by $7.00. He did make an adjustment, but it took another 20 minutes. I was there almost 35 minutes, and I was the only person in line. I went to ship something FedEx yesterday. I put it on my charge. The counterperson gave me the FedEx receipt but had me sign nothing, and gave me no Visa receipt. When I inquired, she said I didn't need a receipt and I didn't need to sign anything. Seconds before she muttered something about receipt paper running out (apparently it was too difficult to change it). We'll see how that flies. Every time I go to FedEx ground, the counterpeople complain about how the computer system is new and how this is all new to them since FedEx took over RPS (hasn't it been almost a year since FedEx ground started?). To me it seems that they don't want to handle the heavier packages, but want to stick with those overnight envelopes. I go to FedEx ground because it is more convenient than UPS. On all but one occasion, in which they destroyed a Fender guitar I shipped, my packages have gotten there safe and sound. But in general the attitude of the counterpeople has been less than satisfactory.