BIG JOE, I AGREE 100%
You nailed it dead on the head buddy
They are Salesman, they are not jesus incarnate, they are not the next dali-llamma, they are salesman plain and simple. If they cannot hang with the market they better brush off thier shoulders and find a new career.
Ive seen threads in the past where people state that you have to "EARN" the right to become a customer.
It aint A'gon, Ebay, or other used markets that are killing off the Brick and Mortars, it is the attitude and snobbery.
Ive heared somone on here in the past say unless you are dropping 10k on a system that you shouldnt expect to get good treatment
well, not everyone has 10k to drop, and if a dealer thinks i must spend copious amounts of cash to get treated like a customer or even treated like a human, well, ill be sure to wave at him when i drive by the unemployment office and see him sittin in line.
Bigjoe was dead on with the car salesman comparison.
If a dealer wants to be adealer that is fine. i think it looks like a great job. If he thinks he is too good for potential customers by judging them on age, race, or appearance, he better understand the reason that he is hanging that "OUT OF BUSINESS" sign up is himself.
Gotta earn the right to become a CUSTOMER?
How about this, im the one with the cash. The Dealer has to EARN the right to be MY dealer, there are plenty of dealers out there willing to take a couple thousand dollars out of my wallet and let me walk out with a new set of speakers.
Ive got a few dealers that i go to, because they treated me with first class respect the moment i walked in.
That, my fellow Audiogoners, is CUSTOMER SERVICE, and THAT is what will get me in to buy those speakers. Not some pencil-necked condensending nitwit.
I will happily give my money to a dealer who shakes my hand, invites me in, and gives me attention and takes me seriously.