I did not lightly make my decision to not use the Benz factory to refurb my cartridge. I would have preferred to have done what I always did in the past, simply exchange my cartridge for a current Ruby. The two previous times I did this the cost was $1,000 and a one week turnaround. The exchange program now costs $2,400 and my authorized Benz dealer cannot give me a delivery time. The amount of time stated for a factory retip is absurd. Soundsmith has a very solid reputation. That coupled with their reasonable cost and okay turnaround time convinced me. I also did not just send it to them. I took the time to personally deliver the cartridge to their facility, inspect the place and talk directly to the people involved. I drove away with the impression that my cartridge was in caring and expert hands.
If you had a Benz cartridge would you let someone
Else retip it. From my understanding with the distributor Benz is about 12 to 18 months behind on retipping. Would you let someone in the United States retip it for you. The dealer and the distributor both say it won't sound the same If Benz doesn't retip it. But who wants to wait all that time for a retip. Who in the states has retipped you're Benz cartridge that you have been happy with?
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- 30 posts total
- 30 posts total