Led Zep Reissue on vinyl

Not being able to return new vinyl seems to be the industry standard now. When Music Direct asked me if my record will play and I said yes (even with a piece of the vinyl broken off), they said then it is not defective.

Even though it's missing the edge, if I can get the needle onto the first groove and play music, it is non-exchangeable. Pisses me off since I'm a collector.

I know the record labels are making it hard on venders to return a record, but after all the hype about high quality remastering and cutting at a world-class record plant, there's no excuse for defects that can't be returned.

Even before its first play, my mint state record has dropped to F if I decided to sell it.... Just venting.

Low- that just seems wrong. My dealings with Music Direct are largely limited to the occasional new MoFi (since they own that label). I've spoken over the phone and by email on a few occasions with the MD people and they were usually helpful and nice, but I'm not doubting what you reported. What if you contact the label itself~that just sounds wrong, if there is some chip in the vinyl edge, the record is defective; if the label had been defaced, or the cover bent or torn, it would be a defective 'item' even if the record itself was playable.

Whart, it does seem just plain wrong.
This is their response to my email; mind you I'm looking for an exchange and not a refund.

"I am sorry to hear that you are having an issue with your copy of Led Zeppelin I. However, we only take returns on defective music. Since there is no issue with playback, the record is not defective and we will not be able to accept a return."

I will make an appeal to them, but I doubt they will reverse this decision. And I agree with you that even a damaged cover means a defective product. (I'm sure Amazon would have exchanged this record).

That's nothing compared to this company called Interpunk. I bought the Sex Pistols reissues from them, and they were clearly warped to Hell. I then reordered thinking I would get new ones. Wrong. These cretins sent me back the same goddamn ones back! They said because they could find nothing wrong with them...say what? Did the warps magically disappear? Or are warped records no big deal to them?

Anyway, back on topic. My copy of 'III' is good overall but with 2 pops on side 1.

I'm very pleased with the sound of my I, II, III. I actually like that they kept some of the sonic characteristics of the original tapes. (Dave_72, of course I know there were no pops or clicks in the originals...manufacturer's defect in your case).

Music Direct are just being assholes.
I read on some forum where many people are having trouble returning NEW vinyl; something to do with the vender not being reimbursed for the return.