Led Zep Reissue on vinyl

Whart, it does seem just plain wrong.
This is their response to my email; mind you I'm looking for an exchange and not a refund.

"I am sorry to hear that you are having an issue with your copy of Led Zeppelin I. However, we only take returns on defective music. Since there is no issue with playback, the record is not defective and we will not be able to accept a return."

I will make an appeal to them, but I doubt they will reverse this decision. And I agree with you that even a damaged cover means a defective product. (I'm sure Amazon would have exchanged this record).

That's nothing compared to this company called Interpunk. I bought the Sex Pistols reissues from them, and they were clearly warped to Hell. I then reordered thinking I would get new ones. Wrong. These cretins sent me back the same goddamn ones back! They said because they could find nothing wrong with them...say what? Did the warps magically disappear? Or are warped records no big deal to them?

Anyway, back on topic. My copy of 'III' is good overall but with 2 pops on side 1.

Low, call them. That's how i usually deal w/ them if there is an issue over shipping or whatever. Perhaps the personal touch will make a difference. It seems absurd that a damaged product is considered acceptable, even if useable. If you ordered an appliance that arrived dented, I suppose that it's still not 'defective' in that sense. And, contact the label itself if you get nowhere with MD. Frankly, I'm surprised. Are these records out of stock, just out of curiosity?

Whart, it is true that some venders are out of stock and the next pressing is happening as we speak.

And thanks for the encouragement. And no dents in my appliances; that would be a hassle to return.