Tube Research Labs Dude vs. Shindo Labs preamps

Now my manhood is at stake! My apologies to the thread originator. Not sure if sending the thing back to TRL for a third time is manly or just down-right foolish. I believe the best course of action for my situation is to go third party for repair.

Seems from the previous thread that just got deleted Cdente outlined pretty clearly conversations he had with TRL to try to rectify the problem. Perhaps he's now overly frustrated to the point where he feels working with them isn't going to improve his lot. Who really knows at this point? It's basically all hearsay except for what we hear from the primary parties involved. So far only one side is talking.

What I do know is that threads disappearing doesn't benefit anyone. Quite frankly the behavior of a few produces negative benefits for the community as a whole. Even more to the point I believe, as it did in the past, it poorly reflects on the manufacturer. They don't need or deserve to deal with the fall out that generally occurs because of this type of behavior or be associated with it.

Ship your blinkin Dude to TRL and have them sell it to a more worthy owner.

Well has the manufacturer made this offer? To me this is the most reasonable thing I've read since this all got started.

For the record I will gladly ship it back to them for a full refund. Changes nothing in terms of my experience with them as a consumer or as a member of this community. And no I have not heard anything directly from the manufacturer.

Chuck,

Did TRL offer to sell the unit for you? No Pinocchio movements on us now.

Did you call Paul before your cut throat rage in the forums?

No not to the best of my recollection but I can check emails to be sure. I do remember asking for a refund at one point though. I really did go the extra mile(s) to hang in there and resolve the problems. I went far over and above the call of duty as a consumer. That I can say with absolute certainty.

It is possible that my situation is isolated. Problem is we can never find that out for sure for reasons previously mentioned. Obviously I have already written this thing off from manufacturer support and from a resell perspective. I’m not comfortable here anymore and probably moving on to another forum so you can keep this manufacturers reputation untarnished for all the wrong reasons. Have a good night.