Tube Research Labs Dude vs. Shindo Labs preamps

Agear, are you saying I was offered a refund and refused it? I went back through all my emails to Paul and during my 9 month ordeal I found two where I asked for a loaner (before it was shipped back the first time) and a refund the second time it came back DOA. Neither of my requests were fulfilled. Send the proof of your accusations to the original thread creator. After all it’s for his or her benefit right?

Why are you asking me about troubleshooting? You were copied on at least one email response to Paul and we talked countless times over the phone. You even acknowledged others were having the same problem! You even floated the idea of a third party to take a look at it!

Personally I can’t believe TRL allows you to represent them. You make them look a lot worse than they really are.

Just two questions.
Is Agear a dealer for TRL.He is not listed as such.
It seems like you and Glory are feuding.How did Glory get involved with your complaint to TRL

If this question is directed to me I don't know Glory and he knows nothing about me or my experinces with TRL. You will need to ask him about his involvement and motivations here.

Goldeneraguy, no, just an end user who has paid full price for all the gear I own. That's a fair question.

I wouldn't necessarily say they are feuding. Charlie has voiced his frustrations in multiple threads, some even not related to TRL, and the internet medium tends to propagate feud-like conditions.

Charlie and I have spoken many times on the phone since we are both Dude owners and I previously owned his speakers, the EP 2.3s. He is obviously frustrated (I have been there with other manufacturers) and needs some resolution. The whole issue is how to get there.

The irony of his situation (IMO) is that he would be better served going with Clayton Shaw's spatial system for his EP speakers. That way, you get rid of the cheap pro (DBX) digital x-over/room correction unit which performs a redundant DA conversion and sullies the sound. The Dude (and any pre-amp for that matter) is not the optimal solution. Again, I have no vested interest in Spatial....

Thank you for the clarifacation