whats wrong with ebay?

The strength of Ebay is the vast selection of hard to get items. The weakness is the dispute system. I've had a bad experience there too and the indifference that Ebay shows is infuriating.

I had virtually the same experience with an ebay seller. When "they" could not get a reply from the seller, I requested a supervisor from the Disputes Department. Though the entire ordeal took 3 months, when the seller refused to remove his negative feedback on my account, ebay
took it in to their own hands and removed both buyer and seller's feedback.

What I found most useful was to fax (repeatedly) all the documents pertaining to my claim and be doggedly persistent with only one arbitrator, as the opposing party did noting of that nature. Also, like a good lawyer, be absolutely factual in any correspondence and put your claim number on everything. All faxes should go to the same person with a cover letter and a corresponding time line of events-including eBay's mistakes. As a result I still have a perfect feedback score. I wish you all the luck and attending nightmarish persistence. Sfroy

Here's what's WRONG with Fleabay,

A >>court order<< is necessary for REMOVAL of an "accidental" feedback that was intended for a non-buyer (that backed out)

The seller got our monikers mixed by mistake and pushed the button on the keyboard too soon then realized her mistake. She called me and was very apologetic, I understood her part completely.

Here's the stupid part I will NEVER understand.

The seller totally consented "with me" through Ebay and STILL could not get it removed, what a bunch-a-bullsh*t.

I not only lost out on a good pair of concert tickets "locally down the street" but the a-hole that backed out of the sale, received and remains with "my positive" feedback.

When I contacted Ebay I told them "look, I'll take NO feedback with NO words and call it a day" how much more could I bend over ?

My reason, it DRAWS ATTENTION no matter what the situation was, it's the first thing most people look for, the neutrals and negatives, like bad news in the tabloids and usually scares them away.

So, I gather my paper work and correspondences and head to small claims court, how do ya like that ?

Pushing the edit//clear button on the keyboard is a simple procedure for a legitimate case.

I see removed feedback all the time for about a year. They must have changed the system earlier this year and you guys did not notice.

It is still there and shows as removed feedback. The comments are removed and it does not count in the total and percent.

That's my point, why do they have to say ANYTHING about "removed" it still draws attention to a mishap (in my case accidental) which is not necessary at all.

What is the purpose, it mars a good reputation for nothing, they can count on a letter from my >>court<<