FEX EX Damaged New Legacy's

when you see them racing their trucks and taking sharp turns too fast, you don't want your precious items there. they're good for delivering letters and anything alike letters. the rest of items might not sustain their crazy pace.

Shipping by no matter who is a part of business online. I don't assume all is well until said piece of gear is safe in my home. OP was smart to refuse delivery of the speakers. THAT is the best recourse. Once you sign the BOL even if you note the damage on the BOL, it can still be a nightmare. 

I spoke to a FedEx driver delivering my Sopra's a few months back. He said they are so short staffed at the loading docks that drivers are having to load their own trucks right now. Pretty insane times. 

I think the system is too homogenized. Our gear is heavy and fragile. This stuff shouldn't be mixed in with diapers and medicine balls.

Also these guys are loading trucks. How do they distinguish between a $5,000 amp and a pet rock? There should be color codes or items should be set aside. There needs to be accountability and pride in the culture. Who's hands touched that gear as it went across country? It made it-great- reward them over time. It didn't- they need to have a conversation and find out why.
In the mean time I'm buying less than ever because it's all getting smashed.
 

Lots of bad info here as usual when it comes to shipping companies. FEDEX Home Delivery as well as all other FEDEX drivers are coming from a FRANCHISED Source.  The above poster makes it sound like FEDEX GROUND/HOME DELIVERY, EXPRESS and Priority are all different....Nope. There are different carriers from different sorting hubs but one isnt a REAL Fedex employee and another is a "fake".

USPS is the worst because there are no repercussions. I worked there. You could probably get away with murdering a customer the union is so strong. Ive seen people get caught stealing US Postal Money orders and 2 years later they were a Supervisor in training. INSANE!!
Packages go to a sorting hub. They go up a Conveyor Belt that is like 10-12 feet above the ground. When the package gets to the spot where the correct Zip Code is it gets pushed off the belt and falls 10 feet into something that resembles a hospital/hotel Hamper.  This is why you sometimes get crushed boxes in the mail....from other packages falling into the hamper on top of your package.

FEDEX drivers do get Fired if they screw up. Not sure how UPS drivers fair based on performance. If you get a job at the Post Office your set for life no matter how much of a Screw-up You are.  There is no incentive at the Post Office to do anything well or have good attendance. Every clerk gets paid the same after 5 years....thats why I NEVER use the Post Office unless there is no alternative.