2. amps-preamps
  3. 166071-148959

Never Use HiFi-Exquis - Worst Merchant Ever!

I made a purchase from Hifi-Exquis in China for a Muzishare 845 integrated amp.

I paid for Fedex shipping and the total cost was about $2400.

They sent it DHL in retail box without the second box and padding that comes with it from the factory. It weighs 100lbs. When it arrived the entire front plate with the controls and meter was broken off and the mounting screws sheared off.

It has been weeks now trying to get a refund but they refuse. They keep jerking me around asking me to fix it. The screws need to be drilled out and there is other internal damage to the selector switch and I would expect many tubes may have been damaged. They never mention there may be 1000V inside if I start poking around!

DHL will not open a claim for me. They say the merchant has to send a return shipping label. But they refuse.

Paypal says I have to ship it back to get a refund because that is their policy??? Since when? The merchant is responsible to pay for the return of damaged items.

So now it is with American Express to reverse the payment to Paypal (and thereby the merchant).

These guys are the absolute worst dealer I have ever encountered in buying anything in my over 50 years on this planet.

Yes I am a very stupid person for buying anything from a merchant in China. Learn from my mistakes.


calieng
perkri
907 posts
 
@steveashe 

Yup.

It was the lame "Keep posting boys..." BS rallying cry that really brought me to tears with laughter.

What are the odds, with all the orders that are leaving China, that one person, who clearly has a hate on for China, would receive two DOA orders, one after another? And after bashing China in the first thread, would go on to order a second time right after?

Here's the thing. If someone clearly has such huge issues with China, why are they ordering in the first place? 

First off, I don't believe there are orders to begin with. Secondly, if, and I mean if, these orders were place, given the clear outlook the OP had towards China prior to ordering, the OP clearly does not have any strong convictions or morals around this subject. Just ordering to save $$$'s

Now, there is the ever so slight chance that the two orders were placed, and they got messed up. And the OP was so upset and incensed  by this that it was time to launch a one person social media war agains the biggest economic power on earth. The OP was going to show the world what China was all about, and was going to rally a group of Audiophiles from around the world to join him on his crusade.

Genius
terry9
2,333 posts
 
Yup squared.
twoch
429 posts
 
China ya  , you should know better ..A man with your stechen.   Also anything from China the  Chinese government pays for shipping one way out of Red China.   Its another way to keep China manufacturing price low  or  
 just another way to keep 
china toys down in price 
arafiq's avatar
arafiq
1,665 posts
 
I feel that some of the anger for the Chinese government, while justified to some extent, is misplaced. They’re doing what’s best for their country and people. While we focus on human rights and trade violations, we completely ignore the millions of Chinese who have been uplifted from abject poverty to middle class status. No other country has turned around its fortunes so spectacularly in such a short amount of time.

I wish our government, politicians, and corporations in the US can show even 10% of the resolve and long term vision as the Chinese government. I mean no one put a gun to our heads and made us shift manufacturing and pretty much everything to China. We did it to ourselves! And we continue to dig that hole deeper.
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