Qobuz will not work with new iphone

Typically the 30 second playing means there is a log on problem with your account. Are you using the app or the web. 

I would delete any instances of Qobuz and reinstall... or log on the the web browser version. 

Are you using a VPN or network security services?  

+1 @ghdprentice 

Delete the app and reinstall. It will clear all data and you will start fresh. Should resolve the issue. 

@rsmith73,

If your Qobuz app on your new iPhone is only playing 30-second samples, even though you have a valid yearly subscription, it might be due to an account or app issue. Here are some steps you can try:

1. Verify Subscription: Ensure your subscription is active by checking your account status on Qobuz’s website.

2. Log Out and In: Try logging out of the Qobuz app and logging back in.  AND, if needed, as noted above, Delete the Qobuz App and reinstall it.  

3. Clear Cache: Clear the app’s cache if possible, as cache issues can cause playback problems. Also power down your iPhone completely, wait 2 minutes and restart it.

4. Contact QoBuz Support: You can reach Qobuz support via email at support-help@qobuz.com.

I hope this helps.

Thanks to all of you for the help!  I really appreciate it.  I did everything that was mentioned several times over the course of about 4 hours.  Finally, I got to back to working.  I did sign out on the app, delete the app, and restarted my phone.  I actually did this numerous times but this last time I did it, it worked!  Anyway, thanks again to all of you.  Happy Holidays!

Qobuz does this same thing to me once in a while as well. Never on a desktop though, always the mobile app. It's just not the best app, which is a shame as their product is generally very good and arguably better than competitor Tidal in various ways. Glad you got it fixed though.