Several years ago, Audio Classics refurbished my C-26 preamp. They did an excellent job and I got it back in about 6 weeks.
Qualified service technicians disappearing! Recommendations wanted
My McIntosh MA6900 sat idle (in original boxes) for one year during home renovations. Power Guard now kicks in upon turning power on (likely a capacitor died while idle). My last McIntosh authorized service shop closed, next closest says 16 months queue! Any recommendations that don’t have me shipping the very heavy unit or waiting over a year to get my center of my system back to life? I’m in Fairfield County CT. Any qualified technicians that are not part of McIntosh’s (shrinking) list of authorized service shops?
- ...
- 26 posts total
It is not good news that McIntosh’s current estimated backlog for servicing out-of-warranty equipment is around one year This is a significant delay in their repair process. I do not own a McIntosh product but would be very frustrated over these extended wait times, which is probably compounded by parts availability and technician workload. It seems McIntosh service timeline appears to be a significant pain point for customers. I wonder if the recent acquisition by Bose in November 2024 might potentially impact future service processes, though the long-term effects remain uncertain. FYI: “Interestingly, the recent acquisition by Bose has raised concerns among audiophiles about potential changes to McIntosh’s service and quality. Some forum users worry that the company might adopt a more “disposable style of electronics” while maintaining premium pricing. For potential buyers, the key takeaway is to factor in potential long wait times and consider purchasing secondhand, where you can often find McIntosh products at 50-70% of their original retail price”. |
One year backlog??? Good grief! I'm going to panic every time I turn on my MC-225 which was produced in 1963.
My advice is the same as @ghdprentice. If I were you, I'd spend less than $1,000 for this incredible Reisong 300b Integrated Amp to use while you are waiting on your McIntosh to be repaired. https://www.amazon.com/BoyuuRange-A50-MKIII-300B-Intergrated/dp/B094HX4LMY
Or, spend about half that amount on the Reisong A10 EL34 Integrated Amp.
Both would be worth keeping for another system when you get your McIntosh back. I am amazed at how good the Reisong's perform and their build quality. I saw a Steve Guttenberg review on them in the past and took a gamble. Glad I did. |
- 26 posts total