While the employees post seems a bit over the top I wouldn't conclude that they didn't have a basis for it.
Raysonic changed USA distributors about a year an a half ago. I recently read some posts regarding repair disatisfaction with both Raysonic and the original NA distributor which were never resolved - apparently Raysonic would not perform. This distributor is still trying to sell off his old stock.
A new retailer steps in to sell Raysonic - he's never acknowledged on the Raysonic web site and within the year he is selling off a lot of Raysonic stock at what appear to be cost or close there to. Go figure. I don't know if he is still selling Raysonic, but I haven't seen him promoting it on AGon since the 'sale'.
While I'm on the subject, I just had a laser fail on my Raysonic, a very early edition of the 128. The original seller and the 'new dealer' wanted over $400 to replace it. I had it replaced by a local audio repair shop for $180 including the cost of the laser for which the 'new dealer' wanted $125 for the laser alone!
Replacing this laser isn't rocket science. The Raysonic is a very well constructed unit and should last a long time outside of the occasional cost of laser replacement. (BTW, I bought an extra laser for $50 just to be safe in the event I have another failure and this one is no longer available - a necessary precaution I think!.)