It's easy to hide behind the name Tiger52 and do this kind of crap with no downside.
I called the customer and offered, if available, a V12i with a dented transformer cover which he paid for. I think he sees that the mint unit he bought (and you saw) was a better choice. My primary purpose is happines of customers.
He said you don't like me, and you called me a dick. I asked him your name and looked up your purchase record. Out of close to 20,000 Upscale Audio customers, I remember you from your purchase in 2003...almost 10 years ago. For a reason.
I want to thank you for posting this. The people who HAVE shopped here have posted good reports about how we treat them, our ethics, and our prices.
It increased sales to people that have gone to our website upscaleaudio.com and also found there is a place where they can find the rare and unfindable in tubes.
My sincere thanks to our customers.
Kevin Deal
I called the customer and offered, if available, a V12i with a dented transformer cover which he paid for. I think he sees that the mint unit he bought (and you saw) was a better choice. My primary purpose is happines of customers.
He said you don't like me, and you called me a dick. I asked him your name and looked up your purchase record. Out of close to 20,000 Upscale Audio customers, I remember you from your purchase in 2003...almost 10 years ago. For a reason.
I want to thank you for posting this. The people who HAVE shopped here have posted good reports about how we treat them, our ethics, and our prices.
It increased sales to people that have gone to our website upscaleaudio.com and also found there is a place where they can find the rare and unfindable in tubes.
My sincere thanks to our customers.
Kevin Deal