Would you trust a local dealer to help you put


together a modest system. (think $10k). Let's say you got tired of the whole "system building on my own thing." If you had a good local dealer, would you go take a chance on them and say "I want speakers, an amp and preamp (or integrated) that will sound good in a small to medium size family room." "I already have my sources." What's your take on this?
foster_9
What else could you do if you were too tired of the equipment-go-round to shop for your own system but you needed a new one? I suppose you could ask your friends for advice but I doubt they'd be any less biased than a dealer, and I'm pretty sure they'd have less overall experience than a dealer like Burt. Even if you got great advice from a buddy you'd still probably have to traipse all over to buy the recommended components, pay freight, wait, risk freight damage, and set it up yourself. A couple visits to a "good" dealer that you like and are comfortable with might be a nice experience, avoid all the hassles I mentioned, and you might even get it delivered and set up. If I'm ever too tired or lazy to shop for my own system (not ever likely), this sounds like a great option.
I think you could divide the customer world into two general categories: those who just want a good system and aren't going to be bothered with upgrades, tweaks or the latest developments, on the one hand; then, those who are, or become hobbyists, and are more deeply involved in the 'why' and 'how do i improve the sound' and get engaged in the process, the equipment and all the associated stuff (the reason, I think, that many of us are on a place like this).
A good dealer can serve both types of customer. The first type may have to rely more heavily on the dealer's advice, and ultimately, may never look back (except for repairs or problems). Sure, the customer may visit several dealers and listen to several systems in the process, but it's not an ongoing process once the equipment is bought and set up. The second- the hobbyist- is constantly examining, re-examining. They read, chat, raise doubts and may decide that they know what they are after- thus, the dealer's views may or may not be as important to them. I know that this has the potential to drive a dealer crazy if the hobbyist is ultimately not spending money, but sort of an audio enthusiast 'without portfolio,' constantly hanging out, expressing opinions and then buying used, DIY, etc. I would think most dealers would ultimately shun such people since they aren't really customers. And finally, the hobbyist customer who does spend money, whether they look to the dealer for advice, or simply go to the dealer because that's a source of supply for a particular line.
I would think a dealer would like the more passive customer or the well-heeled hobbyist and not want to devote time to tire-kicking hobbyists who are never going to buy (from the dealer) anyway.
I submit I couldn't have built my system on my own. I've had the same dealer for 20 years and have purchased 95% of my stereo from him. He is a friend and someone I trust. Over the years he has recommended products that he didn't carry, but had access to. Our stereo conversations have always started with the dimensions of my room(retired Air Force and used to travel frequently), what I wanted to improve and how much I wanted to spend. Over the years he has called me many times just to say hello and see how my family was doing. He understands that we listen to a system, not individual components.
There may be those great Dealers out there,remember when you read the tomes from dealers on here ,that the human mind is capable of infinite self delusion and that when you do something over a long period of time-that becomes SOP.
in the last few years many small manufacturers, selling direct have come into existence. no doubt, such a phenomenon poses a threat to an audio dealer.

however, it also raises the question of whether a consumer is better served by a manufacturer or a dealer.

for example, a speaker manufacturer may be a better source as to the suitability of amplifiers for his design.

i think the trend of manufacturers selling direct, especially when they sell more than one component will affect the viability of audio dealers.

in the long run i suspect there will be fewer large dealers and more home sellers.

let me put the issue this way:

if you assemble manufacturers who design all components, i think they are more knowledgeable than any audio dealer.