Tomer,
I'm sorry to hear about your bad experiences with Krell, it seems to be unusual from what I can tell. As far as I go I've been posting on Audiogon for over 3 years and if you check my postings you'll see I certainly don't work for Krell I just had a positive experience with them. Right now I don't even own a Krell component, my system is SET based. I certainly didn't mean to offend you, but when a non-member posts something critical of a particular company without getting into much specifics it raises some red flags. Anyway I hope that Krell or your dealer takes care of all of your problems as they should. Best of luck to you.